Buyer (Retailer/ Reseller) FAQ
Buyer FAQs in English
Almost every page of the mobile Wishbook App displays a chat icon. Your support is just a tap away. Your queries will be responded during office hours: 9...
Sat, 27 Jul, 2019 at 7:34 PM
Returns are accepted only, if there are visible manufacturing defects, and color/design mismatch. Return Request should be created from Wishbook App itself ...
Thu, 1 Aug, 2019 at 7:57 PM
The rates displayed in the catalogs are NOT inclusive of GST. Once you’ve added catalogs in your cart, proceed by tapping on “GO TO CART” and then tap on “...
Fri, 26 Jul, 2019 at 5:20 PM
Other than COD and Netbanking, you can pay through NEFT and Cheque. Follow the steps shown below to execute the payments: On Shipment & Payment pa...
Fri, 26 Jul, 2019 at 5:23 PM
Ordering a single piece from Wishbook App is simple! On the top-left side tap on "Filter". Click on "Catalog" and checkmark on &quo...
Fri, 26 Jul, 2019 at 5:26 PM
All the existing WB Money earned via Cashbacks and other campaigns is moved to WB Rewards. From now on, all your Cashback which used to get credited as WB ...
Fri, 26 Jul, 2019 at 5:28 PM
Following are the conditions for redeeming WB Reward points: WB Reward = Re.1/-. Maximum WB Rewards which can be redeemed in a single transaction is eq...
Thu, 1 Aug, 2019 at 8:02 PM
We send the bill with Reseller's name and Reseller's margin added. We DO NOT send original supplier bill in case of Reseller orders. Below is the I...
Fri, 26 Jul, 2019 at 5:33 PM
Adding margin is simple in Wishbook Wholesale App. Here's how... PRE-PAID ORDER: Note: In PREPAID ORDER, we do not collect any amount from your BUYER....
Fri, 26 Jul, 2019 at 5:34 PM
Choose the product / catalog you want to share, tap on it: 'Product Details' page will open, tap on 'Share' button that is at the upper ...
Fri, 26 Jul, 2019 at 5:41 PM